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Business Best Practices Radio Show
Connecting people with the knowledge that produces results |
 Contributing Editor: Howard Putnam
Ex-CEO Southwest Airlines
Appears first Friday of every month
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Send Me Weekly Show Agenda:
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The BBP Show served as the Pilot for developing the Company eBroadcasting Value Proposition now detailed at www.MentorU.com
Last Live BBP Show Agenda and Guests
Friday, June 2, 2006
For "Best of" Replays, see below
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Management & Leadership
8:00-8:09 AM PST
Business Profile
Howard's Personal Site
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Knowledge-based Competitive Advantages – Is it what you say or the way you deliver it?
Howard Putnam, Contributing Editor and Former-CEO of Southwest Airlines
Making what you say more targeted, concise, easier to access and digestible from the CUSTOMER'S TIME and ACCESS PERSPECTIVE (the receiver of the knowledge!) is the process that Howard Putnam, former CEO of Southwest Airlines will discuss to improve your customer relationships and bottom line results.
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Management & Leadership Case Study
8:13-8:23 AM PST
Business Profile
Howard's Personal Site
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The Objectives and Desired Results of a eBroadcast Knowledge Delivery Process
Howard Putnam, Contributing Editor and Former-CEO of Southwest Airlines
Howard reviews the key objectives of delivering the right “chunks” of knowledge at the right time to all your key customers.
- to employees to create more productive and loyal employees
- to business partners to make increase their sales effectiveness
- to prospects to establish better relationships that make it easier for them to buy
- to customers to make it easier for them to continue doing business with you to
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Sales & Marketing
8:27-8:38 AM PST
Business Profile
Howard's Personal Site
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The Objectives and Desired Results of a eBroadcast Knowledge Delivery Process, Continued.
Howard Putnam, Contributing Editor and Former-CEO of Southwest Airlines
Howard reviews the key objectives of delivering the right “chunks” of knowledge at the right time to all your key customers.
- to employees to create more productive and loyal employees
- to business partners to make increase their sales effectiveness
- to prospects to establish better relationships that make it easier for them to buy
- to customers to make it easier for them to continue doing business with you to
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Show Wrap-Up
8:42-8:52 AM PST
Business Profile
Howard's Personal Site
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Summary: How to create a Business eBroadcast System as a Communication Weapon that can achieve the results discussed on the show
Howard Putnam, Contributing Editor and Former-CEO of Southwest Airlines
Howard and Jesse highlight and give vivid examples of 1+2+3 delivery process of getting people what they need to know when they need to know it -- using the same toolset and strategy Business Best Practice guests have been refining since late 2004.
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"Best of" Replays
Record-setting Virtual Teams - The show from 1/14/05 on "Best Practices of Record-setting Virtual Teams" is another show whose value has increased over time as the strategies discussed are becoming the difference between companies that dramatically increase productivity while their competitors flounder.
Generation Why - If you have and/or manage employees between the ages of 18 to 24, the show from 4/22/05 with "Generation Why" expert Eric Chester is one that can become the key to creating productivity and loyalty from these often hard to understand team members.
Cut through the Clutter - Are you information and task overloaded? So are your customers! This show from 6/17/05 with Bill Jensen, on helping cut through the clutter to what really matters may one of the only thing that matters about maximizing your communication, relationships and results.
Productive Negotiating - Almost everything is a negotiation with price being the least of most problems that arise (If the others are handled correctly). This show with Dr. George Lucas on "Keys to Becoming a Productive Negotiator for Management, Sales and Product Channel Leaders" from 7/15/05 is one not to be missed.
Get Unstuck and Get Going - As information, task and problem overload only seems to increase, Michael Bungay Stanier presents some unique insights on how to "Get Unstuck and Get Going, a Productivity Process for Management and Field Personnel" from our 8/26/05 Show.
Competitive Advantage in Today's Environment - As we approach the three quarter point of 2006 (still three months left to act!), it could be really useful to review the keys to seizing a competitive advantage in 2006 as outlined in our 12/2/05 show by Howard Putnam, former-CEO of Southwest Airlines.
Q & A with Former CEO of Southwest Airlines - Best of Q&A Show from 3/3/06 with Howard Putnam answering listener email questions about many of the strategies discussed on the above shows.
Knowledge-based Competitive Advantage - Replay of our 6/2/06 show on "Knowledge-based Competitive Advantages – Is it what you say or the way you deliver it? with Howard Putnam, former-CEO of Southwest Airlines.
About Business Best Practice Radio
Internet radio with a supporting Web site...a powerful combination for delivering business best practices that you can quickly absorb and immediately apply to your business.
In each of the four 15-minute segments of the Internet radio show you "take-away" fresh, up-to-the-minute, concise modules of information from world-class business experts that will leave your competitors in the dust. Information that you can't get in print or some stagnant Web site. And from our continuously updated supporting Web site, BusinessBestPractices.com, you'll be able to access more in-depth information on the show's "take-aways."
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Host: Jesse "Bottom Line Guy" Wacht